Pharmacy Delivery Compliance Basics
Pharmacy delivery needs care and documentation. Follow these steps for safer last-mile handovers.
Step by step
Step 1
Check eligibility and storage needs
Confirm which products are eligible for courier delivery under your SOPs and any cold-chain requirements.
Step 2
Pack discreetly and correctly
Pack medicines in discreet packaging with temperature control where required, and keep paperwork separate from the outer label.
Step 3
Book with verification on delivery
Book a courier with signature and photo proof. Note any ID checks the recipient must complete on arrival.
Step 4
Keep an audit trail
Retain the tracking ID and proof of delivery with the prescription or order record for audit purposes.
